Privacy Policy

Élégante Claire Cosmetics –Full Privacy Policy

Effective Date: 1st December 2022

At Élégante Claire Cosmetics, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, make a purchase, or interact with us.

1. Information We Collect

We collect personal information to provide and improve our services, process orders, and enhance your shopping experience.

1.1 Information You Provide
When you place an order or register on our website, we may collect:

• Your name
• Email address
• Phone number
• Shipping and billing address
• Payment details (processed securely through third-party payment providers)

1.2 Automatically Collected Information
When you visit our website, we may collect information such as:

• IP address
• Browser type
• Device information
• Pages visited, time spent on the site, and other browsing activity

1.3 Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience and analyze website traffic. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

Your information is used to:

• Process and fulfill orders
• Communicate with you about your order status or promotions
• Improve our products, services, and website
• Prevent fraud and ensure secure transactions

3. Sharing Your Information

We respect your privacy and will never sell or share your personal information with third parties for marketing purposes. However, we may share your data in the following cases:

• Service Providers: We may share your data with trusted third-party providers (e.g., shipping companies, payment processors) to complete transactions.
• Legal Requirements: We may disclose your information if required by law or to protect our rights, safety, or property.

4. Data Security

We take reasonable measures to safeguard your personal information against unauthorized access, loss, or misuse. These include:

• Secure payment processing through encryption technologies
• Restricted access to personal data on a need-to-know basis

However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

5. Your Rights

You have the following rights regarding your personal information:

• Access and Correction: Request access to your data and update inaccuracies.
• Deletion: Request that we delete your data, subject to legal obligations.
• Withdraw Consent: Opt out of receiving promotional communications by contacting us or using the "unsubscribe" link in our emails.

6. Third-Party Links

Our website may contain links to third-party websites. Élégante Claire Cosmetics is not responsible for the privacy practices of these websites. We encourage you to review their policies before providing personal information.

7. Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will take effect upon posting. Please review it periodically for updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Élégante Claire Cosmetics
Email: eleganteclairecosmetics@gmail.com
Phone: +1-758-285-5544
Address: Ravine Poisson, Castries, Saint Lucia